The personal approach to each client

Distribution is a profile activity of «Mostra-group». The company has been engaging it more than 20 years. During this time, we have become an experienced player in the market and can offer beneficial cooperation to our partners. Our goal is a creation of long-term alliances that will strengthen the competitive position of a partner in the market. Individual solutions is not our choice. We create effective loyalty programs that really work. «Mostra-group» guarantees you the takeover of FMCG-market.

We follow the trends and innovations in the field of distribution, and that is why every solution proposed by us represents a verified scheme, which works for the future as well. In the «Mostra-group» we are convinced that competent distribution opens up new horizons for you.

We offer a quality service that helps to evolve in the market with confidence and not to lose the final consumer, even in the harshest conditions:

  • timely and full provision of trade reporting to partners;
  • the ability to service customers through ServiceDesk: the status of delivery, the accompanying documents, stop list, accounts receivable, reconciliation with clients;
  • the market extent of trade and credit conditions;
  • business planning in the context of individual contracts;
  • direct communication with customers and partners.

FREQUENTLY ASKED QUESTIONS

What documents are required for making a  delivery contract?

For a natural individual (individual entrepreneur):

  • A certificate of state registration of the client.
  • A certified copy of the license for retail trade of alcohol and tobacco (if any).
  • For individual entrepreneurs – a passport copy.
  • A copy of rent agreement and a copy of technical data sheet of object 5. The signed delivery contract of each trend, 2 copies.

 

For a legal entity:

  • A certified copy of the license for retail trade of alcoholic beverages and tobacco products (if any).
  • Official copies, trade outlets’ deployment, indicating the area (copies, certified by the client).
  • A copy of rent agreement and a copy of technical data sheet of object 5. The signed delivery contract of each trend, 2 copies.

 

Within what time frame the goods are to be delivered?

For sales outlets, located in Minsk and Minsk region the delivery time is 24 hours according to the delivery schedule, for other regions – 48 hours according to the delivery schedule.

What is a minimum order amount?

This kind of information should be specified by a sales team.

How to make an order?

It is necessary to conclude a supply contract (if you are not a client of our company), then a sales agent will come to you with the necessary assortment for ordering.

Can it be possible to install sales equipment and get promotional materials?

It is necessary to apply to a sales team for getting the information.

How to find out a sales agent’s contact information?

In order to receive the contact information of a sales team it is necessary to contact our office or use an online-consultant on our website.

How to find out the bank account details for payment of goods according to a waybill?

The bank account details for payment of goods according to a waybill can be found in the delivery contract, or you can contact your sales agent or ask a question to an online-consultant on the website.

How to make a reconciliation act?

It is necessary  to send a request to company's financial control department.

How to increase a credit limit of the shipment?

It is necessary to send an application to company's financial control department. The decision will be made, basing on customer's credit history (previous payments’s accuracy) and credit policy.

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